Welcome to Sanborn Chevrolet

We had an excellent experience with Sanborn. We first tried shopping locally (Bakersfield, CA) but the salesman were not friendly and seemed bothered to be answering my questions. So I started looking on the Chevy website and eventually found Sanborn and Terrie Wilson. She has been so patient, transparent, and answered every question. I did not know it was possible to have such an easy and great experience. Once we got to the dealership everyone was friendly and warm and we didn’t feel pressured. Shoutout to Manny in financing as well. We will gladly drive the 3.5 hours again to work with Terrie and the team again!

I was in need of options to extend a warranty for our vehicle. I was put in contact with Justin Prasad from the Finance Department. Justin provided me with which options were available, and which options were reasonable for the vehicle. He also informed me of loyalty programs for our benefit and gave us a convenient timeline to process our selection. Justin is professional, realistic, not robotic, and provides a no hassle experience.

Quick! Nice! Professional! Thank you, definitely will be back.

I came to the dealership to get my Chevy equinox the 100,000 mile service along with any other general maintenance. Andrew was the one who helped me through the whole process, they got it all done in a timely and reasonably priced way. I love my car again. Would definitely come back again.

Very kind loving and humble and truthful amen

The service department was excellent. Everyone was helpful and friendly. Francisco is a star in customer service. His lunch was late because he picked me up and i really appreciate it. He said it's important that his customers are taken care of first. He really preaches what he says. Had some stuff going on with the business office since Dec2021. Unhappy they really dropped the ball. Would not purchase another vehicle from there. So far we have bought 2 cars from there. It wasn't much $ but what if it was. Can't trust my business with them. So unsatisfied with business office. Manny was helpful in figuring things out. He did his part but still left very mad. Damage was done husband very upset. Be careful check everything you signed even your car fax and make sure vehicle didn't have any incidents in the last 6 months. Purchased a car in 2017 no incidents and there was yrs later to find out. They said it was in Carfax paperwork got home and verified and it wasn't. That brought down value of vehicle even more when trained back in. They took forever to process cancelation of Gap insurance because they didn't find in new system my husbands info. No call, no mail or email. Calling the bank to figure out if it was really taken care off or they just cut a check to cover something. Never again invest with them My cars are great. I love GM Chevys so far got 3. Truck SUV And mini SUV

The young lady at the counter is very helpful. You should really let your customers know when you raise your price. Not let them be surprized at check out

I brought my truck into your dealership after having it looked at several times someplace else. Your team not only found and justified my complaints but explained that Chevy says that the way the truck is functioning is expectable and needs no repairs. I appreciated that my concerns were validated and addressed, even if they could not be corrected. I will continue to use your services as long as I have this vehicle.

Very smooth and easy experience from the moment I dropped off the truck to the moment I picked it up. Thank you Albert for making everything go so well.

From the order process to delivery was flawless. Entire sales team on point. I worked with Service and parts departments too. All top notch.

Staff is friendly and efficient!! Made car buying painless and enjoyable. Love the laid back attitudes of everyone we encountered. Wish all dealerships were like Sanborn

Sanborn was only one of two dealerships that I found in Northern California not added markup to the msrp. My salesmen responded to my emails in a prompt manner and actually emailed me on his day off to advise me a vehicle I wanted to purchase was at the dealership.

Amazing customer service and knowledgeable

Everyone was so polite and attentive. I usually go to Stockton and won’t after coming here. Lodi is my new home dealer. I felt like family and not just any old customer, and that was with it being my first time here!

Very professional and friendly. Great experience!

Service was awesome, getting paperwork was too slow.

I purchased my truck on 20220115 and I have still have yet to recieve my MSO for my vehicle so I can’t even register it yet and Mike in sales has been no help what so ever. The only other person that I was in contact with was Jason Durbin and he did a fantastic job and answered any and all questions that I had.

Great people and they did a great job.

Erick our salesman made the buying process so easy. Out of all the dealerships in our area he was the one to reach out to us first and and answered all questions and any concerns we had. No hassle when signing the contract and were not pushy on us. We would definitely go there when we decide to buy a car again.

very helpful, spare tire was missing taken care of

My salesman Jake made the entire process very easy. At a time when most dealerships are marking up vehicles $5-10k, Sanborn Chevy did not do this and was very transparent with their pricing.

I took my car in , they identified a fix that was covered by warranty, fixed the problem and I had my car back within hours at no charge!

Not reaalt the dealership but the oil change place was very good!

Most excellent car buying experience yet!

I arrived at 6:40 AM and staff opened up at 7:00 AM. The service department greeted me and started the P/M process. I am a regular customer and have been in the dealership for other needs as well. The service work was performed in a reasonable time without any delays and everyone was helpful.