Welcome to Sanborn Chevrolet

I purchased my truck on 20220115 and I have still have yet to recieve my MSO for my vehicle so I can’t even register it yet and Mike in sales has been no help what so ever. The only other person that I was in contact with was Jason Durbin and he did a fantastic job and answered any and all questions that I had.

Great people and they did a great job.

Erick our salesman made the buying process so easy. Out of all the dealerships in our area he was the one to reach out to us first and and answered all questions and any concerns we had. No hassle when signing the contract and were not pushy on us. We would definitely go there when we decide to buy a car again.

very helpful, spare tire was missing taken care of

My salesman Jake made the entire process very easy. At a time when most dealerships are marking up vehicles $5-10k, Sanborn Chevy did not do this and was very transparent with their pricing.

I took my car in , they identified a fix that was covered by warranty, fixed the problem and I had my car back within hours at no charge!

Not reaalt the dealership but the oil change place was very good!

Most excellent car buying experience yet!

I arrived at 6:40 AM and staff opened up at 7:00 AM. The service department greeted me and started the P/M process. I am a regular customer and have been in the dealership for other needs as well. The service work was performed in a reasonable time without any delays and everyone was helpful.

Very professional took care of my vehicle as soon as I came in to the dealership.

Everybody was helpful from the first time we step in the dealer towards the beginning in the end deal and finance transaction I think you should relate training the right way kudos

We purchased a 2021 Chevy Blazer Redline edition. Our salesman Jason went above and beyond for my wife and I. He talked us through the process and helped us understand all the features of our new car. Manny in finance was also very helpful and friendly. We've never had an easier time purchasing a vehicle than we did at Sanborn. We're definitely coming back!

Terrie was awesome very friendly this was definitely my best car buying experience thank you for everything

Absolutely best service in the area. The service team is awesome, prompt and extremely professional. Even when I was running late at work they offered to bring my truck to me to help me out Thanks Cory and team Jay.

Contacting Sanborn Chevrolet was a breath of fresh air when it comes to purchasing a new vehicle and has changed my perspective of "all dealerships are the same". I was contacted by Sales Rep Jake Stewart. He was pleasant, gave me accurate information, his character was truthful, and he listen to what I was looking for in a new vehicle. Made my experience simple and easy as he heard my wants. Thanks Jake. In addition to finalizing my purchase, I met with Justin Prasad, Finance Director who witty sense of humor was enjoyable, had patience when communicating contract details, listen and provided warranty options based off my needs. Very respectful when answering the million questions I had. He made my experience stress free in finalizing my contract and warranties. Thanks Justin Again, thank you both for the experience I had with purchasing my 2021 Chevy Blazer. As I will be a returning customer for my future purchases.

service was outstanding and staff was very friendly. I witnessed the quick lube Manager find a towel for am elderly dog of a customer to lay on. It was an outstanding sign of compassion in todays me world. ( kind gentleman with the white hair. I have dealt with him for years.)

Excellent customer service! Come see Terrie and let her get you into your dream car today! Customer service was nice and didn’t feel like I was being attacked by the “sharks” when we walked in to look at there inventory.

Excellent customer service! Come see Terrie and let her get you into your dream car today! Customer service was nice and didn’t feel like I was being attacked by the “sharks” when we walked in to look at there inventory.

i remain very happy with the service I have received from Sanborn Chevrolet. I am always treated very well and enjoy dealing with Andrew. I also take advantage of your ride service and really enjoy your extremely friendly driver. He is without a doubt one of the best supporters Sanborn Chevrolet has. I hope he is being compensated for his excellent service. R. Glenn Lucas

Justin provided excellent customer service.

Servicing was quick and they were very accomodating

During this pandemic with cars in high demand, I was so excited to finally find the car of my dreams available at Sanborn. I could have ordered it from a local dealership and waited for 9 months or more, but I just kept looking and being patient. When I saw online that they had one arriving, I immediately messaged them (both email and text). I was responded to very promptly in both forms of communication. My salesman Tosh answered all my questions quickly and I was so thankful to be able to put down a deposit over the phone before making the over 2 hour drive to Sanborn. After I made the deposit, another gentleman called about the financing while Tosh looked into current discount offers I asked about. Sanborn really went out of their way to welcome my spouse and I at the dealership. Every single employee offered us a beverage as they walked by. Working with Tosh at Sanborn was effortless. I went for a test drive with him when I got there at my scheduled appointment time and started the paperwork. My only tiny complaint from the whole experience is that I was not offered very much for my trade in by their appraisal team. With car shortages due to the pandemic, I definitely should have been offered more. They were only willing to go up $250.00 when I challenged them on it. Oh well, they did offer me a better APR and that did help me feel a little more settled about it. The paperwork was all signed and I drove off living the dream of owning my very first new car!!! Tosh even texted me on the way home to let me know that myChevrolet app account was officially set up and then called a few days after the purchase to check if everything was still going great. I am so thankful for Sanborn and hope that everyone has a terrific first new car buying process like I did!

Communication is key and Sanborn Chevrolet delivered. During this pandemic with cars in high demand, I was so excited to finally find the car of my dreams available at Sanborn. I could have ordered it from a local dealership and waited for 9 months or more, but I just kept looking and being patient. When I saw online that they had one arriving, I immediately messaged them (both email and text). I was responded to very promptly in both forms of communication. My salesman Tosh answered all my questions quickly and I was so thankful to be able to put down a deposit over the phone before making the over 2 hour drive to Sanborn. After I made the deposit, another gentleman called about the financing while Tosh looked into current discount offers I asked about. Sanborn really went out of their way to welcome my spouse and I at the dealership. Every single employee offered us a beverage as they walked by. Working with Tosh at Sanborn was effortless. I went for a test drive with him when I got there at my scheduled appointment time and started the paperwork. My only tiny complaint from the whole experience is that I was not offered very much for my trade in by their appraisal team. With car shortages due to the pandemic, I definitely should have been offered more. They were only willing to go up $250.00 when I challenged them on it. Oh well, they did offer me a better APR and that did help me feel a little more settled about it. The paperwork was all signed and I drove off living the dream of owning my very first new car!!! Tosh even texted me on the way home to let me know that myChevrolet app account was officially set up and then called a few days after the purchase to check if everything was still going great. I am so thankful for Sanborn and hope that everyone has a terrific first new car buying process like I did!

I needed to purchase tires for my Daughter's Buick Regal and had contacted Jason and Andrew at Sanborn Chevrolet in Lodi and not only did they offer me great service but they had kept their word on pricing and the staff we're very professional and friendly. They did a great job on my daughter's car so I am very satisfying on their impressive service , I highly recommend them for anyone who needs service or just needs to ask simple questions as they are very good in what professional service I had experienced.

I didn't feel like a number.